Last updated: May 6, 2026
At Awakenpeak, operated by Scaling Brand Boost LLC, your satisfaction is our priority. Please read our refund policy carefully before making a purchase.
We offer a 30-day money-back guarantee on all first-time orders. If you are not satisfied with your purchase, you may request a full refund within 30 days of the delivery date — no questions asked. This applies to one unit per customer.
To be eligible for a return or refund, your request must be submitted within 30 days of delivery. Items must be in their original or reasonable condition. We reserve the right to limit refunds in cases of suspected abuse of our policy.
To initiate a refund, please contact our support team at contact@awakenpeak.com with your order number and reason for the request. We will respond within 2 business days with instructions.
Once your refund is approved, it will be processed to your original payment method within 5–10 business days, depending on your bank or card provider. You will receive a confirmation email when the refund has been issued.
We are unable to offer refunds in the following cases: orders reported after 30 days of delivery, duplicate refund requests on the same product, or orders with clear signs of product misuse.
If you received a damaged, defective, or incorrect item, please contact us within 7 days of delivery with a photo of the issue. We will send a replacement or issue a full refund at no additional cost.
Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong or defective item).
For any questions about our refund policy, contact us at: contact@awakenpeak.com
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